Where B2B Ecommerce Revenue Leaks
The demand may already exist. The channel can still lose it.
01Product discovery is weak
Buyers cannot quickly find categories, brands, specifications or products.
02Too much is hidden before account approval
The wholesale model may require gated pricing, but if the entire business is invisible before login, Google, AI tools and new buyers have too little information to understand the offer.
03Account creation creates friction
A good buyer is interested but registration, approval or first-order steps are unclear.
04Ecommerce and sales operate separately
The website captures activity, while the sales team works in email or spreadsheets with no shared buyer history.
05Large catalogues become hard to navigate
Thousands of products create more choice but can make search, category structure and merchandising worse.
06Reordering takes too much work
Existing buyers should not have to rediscover the entire catalogue every time they purchase.
07Reporting stops at website sessions
Leadership cannot clearly connect discovery, registered buyers, orders, repeat purchasing and revenue.